Privacy Policy
Last updated 10 October 2026 · Pop Out · United Kingdom
This policy explains how Pop Out (“we”, “us”) handles personal information when you use the Pop Out app, website, or business tools. It is written for students and for venues, clubs, bars, and promoters. Questions: official.popout.app@gmail.com.
Who we are
Pop Out is a student-only map of house parties, pre-drinks, club nights, and casual meetups. We start in Nottingham and intend to expand across the UK. We are the controller of personal data described here, unless we say a partner is the controller (for example Stripe for card payments).
What we collect
- Account. Name, student ID, phone number, and password (stored hashed). We use this to keep the map student-only.
- Listings and requests. Nights you host, join requests you send or receive, who you approve, and messages needed to run a night.
- Tickets. Tickets you buy, hold, or list for resale, and related event details.
- Location on the map. Pins you open, search and filters you use, and the public address of ticketed venues. Casual pins hide the exact address until the host approves you.
- Device and logs. App version, device type, and basic diagnostics so we can keep the service working.
- Business applicants. Name, venue name, account type, city, work email, phone, and the proof you send so we can verify you own the business. Access requests on the website are emailed to us via FormSubmit.
Why we use it
We use this information to run Pop Out: create accounts, show the map, let hosts approve guests, sell and resell tickets at face value, verify venues, take a 6% commission on venue ticket sales through Stripe Connect, improve the product, and keep people safe. We rely on performing our contract with you, our legitimate interests in running a student-only map, and legal obligations (for example fraud and accounting). Where UK law needs consent (some marketing), we will ask.
Who sees it
- Hosts see who requested their casual night, so they can choose who gets the door details.
- Venues see ticket and event data for nights they list.
- Stripe processes ticket payments. Ticket money is paid to the venue’s connected account; it is not held by Pop Out.
- Service providers who host email, analytics, or infrastructure, only as needed to run Pop Out.
- We do not sell personal information. We may disclose it if the law requires it, or to protect someone from serious harm.
How long we keep it
We keep account, listing, and ticket records for as long as you have an account and for a reasonable period after (for disputes, refunds, and legal duties). You can ask us to delete your account. We may retain limited records where we must (for example tax or a safety incident).
Your rights
If you are in the UK you can ask for a copy of your data, corrections, deletion, restriction, or to object to certain processing, and you can complain to the ICO. Email official.popout.app@gmail.com. We will need to confirm it is you before we act.
Children
Pop Out is for verified students. It is not aimed at children under 16. If you believe we hold data for someone who should not have an account, contact us.
Changes
We may update this policy. The date at the top will change. Continued use after a change means you have read the new version.